Returns: We take pride in delivering fresh and beautiful flowers to our customers. If you are not satisfied with your purchase, please contact us within 24 hours of receiving your order to discuss your concerns. Depending on the circumstances, we may offer a replacement or refund.

Refunds: Refunds will be issued in the original form of payment. Please allow 5-7 business days for the refund to reflect in your account.

Cancellation Policy: Orders can be cancelled up to 24 hours before the scheduled delivery date. Cancellations made after this timeframe may be subject to a cancellation fee.

Damaged or Defective Products: In the unlikely event that your flowers arrive damaged or defective, please contact us immediately to arrange for a replacement or refund.

Substitution Policy:Occasionally, substitutions may be necessary due to seasonal availability or quality issues. We will always strive to maintain the overall look and feel of the arrangement and will only substitute items of equal or greater value.

Contact Us: If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact us at 09304653151.